Terms Of Service

Terms of Service

Last updated: May 31, 2026

Welcome to WellRinse. These Terms of Service explain the rules for using our website, purchasing our products, and interacting with our online store.

By visiting wellrinse.com or placing an order with WellRinse, you agree to these Terms.

Online Store Terms

You must be at least the age of majority in your location, or have permission from a parent or legal guardian, to use this website or purchase from us.

You agree not to use our website or products for any illegal, unauthorized, harmful, or abusive purpose.

Products and Information

WellRinse sells shower filtration products and related accessories.

We do our best to describe our products accurately, including product features, pricing, images, compatibility, and availability. However, we do not guarantee that all information on the website will always be complete, current, or error-free.

WellRinse products are designed for shower use only. They are not drinking water filters and should not be used to make water safe for drinking.

Any information on our website about water quality, skin, hair, or wellness is for general informational purposes only. WellRinse products are not medical products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary based on your local water quality, usage, and filter replacement schedule.

Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, product availability, pricing errors, payment issues, or violation of these Terms.

Prices are listed in the currency shown at checkout and may change without notice. Taxes, shipping fees, and other charges may apply and will be shown when available during checkout.

Subscriptions

If you purchase a subscription product from WellRinse, you authorize us or our payment provider to charge your selected payment method on a recurring basis according to the subscription plan you choose.

Subscription payments are non-refundable once the payment has been processed.

You may pause or cancel your subscription at any time through the subscription management area in your account. Pausing or canceling a subscription will stop future subscription charges, but it will not refund any payment that has already been processed.

You are responsible for keeping your payment method, shipping address, and account information up to date. If a subscription payment fails, we may retry the charge or pause, cancel, or delay the subscription order.

Shipping and Delivery

Shipping times are estimates and are not guaranteed. Delivery may be affected by carrier delays, customs processing, weather, incorrect addresses, or other issues outside our control.

Please make sure your shipping address is accurate before placing your order. WellRinse is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. Please review our Refund Policy before making a purchase.

For hygiene and safety reasons, used or installed shower filters, opened or used replacement cartridges, items exposed to water, and processed subscription payments may not be eligible for return or refund.

Account Responsibility

If you create an account with WellRinse, you are responsible for keeping your login information secure and for all activity under your account.

Contact us immediately at contact@wellrinse.com if you believe your account has been accessed without permission.

Promotions and Discounts

Discount codes, promotions, and special offers may be subject to additional terms, expiration dates, product exclusions, or usage limits.

We reserve the right to modify, cancel, or refuse a promotion if it is misused, applied incorrectly, or affected by a technical error.

Website Use

You agree not to interfere with the security, operation, or performance of our website. You may not attempt to hack, scrape, copy, damage, overload, or misuse any part of the website.

Intellectual Property

All content on the WellRinse website, including text, images, product names, logos, graphics, designs, and branding, belongs to WellRinse or its content providers and may not be copied, reproduced, sold, or used without permission.

Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, and other business tools.

We are not responsible for the content, policies, or practices of third-party websites or services.

Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

To the fullest extent permitted by law, WellRinse will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to your purchase will not exceed the amount you paid for the product or service involved in that claim.

No Warranty

Our website, products, and services are provided on an “as available” basis. We do not guarantee that the website will always be secure, uninterrupted, error-free, or free from viruses or harmful components.

Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.

Indemnification

You agree to indemnify and hold WellRinse harmless from any claim, loss, liability, damage, or expense arising from your misuse of our website, violation of these Terms, or violation of any law or third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page with a new “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Contact Us

If you have questions about these Terms of Service, contact us at:

contact@wellrinse.com